SaaS Retention Weekly Show
A live show on how to keep software customers and reduce churn rates.
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Got Goals? Get Data.
Episode #5: Got Goals? Get Data.
Episode #4: The Software Roadmap less taken.
Episode #3: Building a stickey, gooey product that makes users stay.
Episode #2: Make The Onboarding Experience Awesome
Episode #1: Introduction to SaaS Retention & Churn Rates
The One & Only Killer SaaS Website Conversion Webinar.
Learn a ton and convert a ton more.
Yes, churn is inevitable—every customer will abandon your product eventually. But boosting your retention is more fun—and way more valuable—than acquiring more customers.
One of the key metrics we look at when deciding whether or not to provide capital to a SaaS company is retention. It is so important, in fact, it is a standard covenant in our committed credit facilities.