SaaS Retention Articles, Tools, Podcasts & More

Retention

Experience Mapping A SaaS Software For Users

Experience Mapping for SaaS Users & Products.See all our episodes on SaaS Retention.One key to SaaS Retention is to create a great experience that increases the physical and emotional expectations of our users.One key to SaaS Retention is to create a great experience that increases the physical and emotional expectations of our users.One key to

Retention

How to Deliver Great Customer Service as a SaaS Product

How to Deliver Great Customer Service as a SaaS Product.Watch all our SaaS Retention episodes.SaaS companies, unlike most companies, face a unique challenge with their services. While most businesses sell their products to customers once and move on to newer ones, SaaS products have to keep constant contact with all of their customers – new

Retention

Data Tracking and Analytics for SaaS Retention

Data Tracking and Analytics for SaaS Retention.We’ve got a bunch of episodes on SaaS Retention, check em out.As the availability of large data platforms increases, companies are becoming much more comfortable using them to gather important information. In fact, most major companies have long depended on the information that this analytics software provides. While it’s

Retention

How to Create a Software Roadmap

How to Create a Software Roadmap.See our full series on SaaS Retention.Creating great software is no easy task. It takes a lot of time, effort, and funds to develop effective software, something that most companies can’t afford. Therefore, MVPs have become so popular among software development companies, as these versions can bring in the initial

Retention

Making Your SaaS Product and Features Sticky So Users Won't Leave

Making Your SaaS Product & Features Sticky So Users Won’t Leave.Explore our entire show on SaaS Retention.Most startups tend to focus most of their energy on acquiring new users for their product or service. During this phase, you tend to hear terms like growth velocity, viral marketing, and growth hacking in most meetings as their

Retention

Making the SaaS Onboarding Experience Awesome

Making the Saas Onboarding Experience Awesome.See our full SaaS Retention Video Series.Learning something new from scratch isn’t always easy.It can often be demotivating if you struggle to quickly get up to speed and get value from a new software solution.The key to success for a SaaS company is retaining users to get the most value

Retention

What is Churn and Why is Retention Important?

What is Churn and Why is Retention Important for SaaS Companies.Watch all episodes of our SaaS Retention Show.The rate at which customers cancel their subscriptions to service is SaaS churn. Every subscription company refers to churn as their enemy. It is the probability of which customers withdraw their recurring subscriptions with your SaaS company. We

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